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Sales Team Member
We are looking for a result-driven retail Sales Team Member to participate in sales job duties. Responsibilities include working closely with customers to determine their needs, answer their questions, and recommend the right solutions while consistently functioning in a team mindset. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Team Member, you should stay up-to-date with product features and maintain our store’s high quality visual appearance. Ultimately, the duties of a Sales Team Member are to achieve excellent customer service while consistently meeting the store’s sales goals. Working closely with each other and with the community is vital to our success. Business becomes friendship at the Spoke Shop and that’s how we strive to keep it.
Preferred Skills: Bicycle Enthusiasm is a definite plus! Proven work experience as a Retail Sales associate, Sales representative or similar role Basic understanding of sales principles and customer service practices Working knowledge of customer and market dynamics and requirements Track record of over-achieving sales quota Hands-on experience with POS transactions A friendly and energetic personality with customer service focus Ability to perform under pressure and address complaints in a timely manner Availability to work flexible shifts Proficiency in English Basic Math skills Familiarity with inventory procedures Solid communication and interpersonal skills High school degree; BS degree in Marketing or related field would be a plus
Schedule: Flexible, Weekends; 30-40 Hours/week
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